Training & Education

To further its mission, NACOLE works to bring together the growing community of civilian oversight practitioners, law enforcement officials, journalists, elected officials, students, community members, and others to meet and exchange information and ideas about issues facing civilian oversight and law enforcement.  In addition to it's annual conference, NACOLE conducts regional training and networking events, and gathers academics and scholars from different fields to discuss and encourage multi-disciplinary work on police oversight, and encourage relationships between civilian oversight practitioners, police professionals, and scholars.

  • Tuesday, June 23, 2020 at 03:00 PM

    Critical Incident Review

    Critical Incident Review in Policing: Preventing Errors and Learning from Mistakes

    Critical incident review, also known as sentinel event review, is a practice used in industries such as medicine and aviation to assess and improve when errors occur. Leaving punishment to be determined in other venues, this type of non-punitive incident review empowers organizations to examine all contributing factors and ultimately learn from errors with an eye toward policy and practice reform. Critical incident review was included as a policy and oversight recommendation in the Final Report of the President’s Task Force on 21st Century Policing released in 2015 by the United States Department of Justice, but it is not yet widely used in law enforcement settings. This webinar is intended to introduce oversight practitioners to two different models of critical incident review being used in law enforcement today.

    Join us on June 23, 2020 at 3:00 PM EST as we welcome two experts in critical incident review in law enforcement. John Hollway, Executive Director of the Quattrone Center for the Fair Administration of Justice at the University of Pennsylvania Law School, will discuss a multi-jurisdictional approach that involves various criminal justice stakeholders, and Deputy Chief Kasmar will explain the Tucson Police Department’s approach to Critical Incident Review and discuss challenges and lessons learned as their model has changed over time.


    Webinar Registration

    Hollway.jpgJohn Hollway, Executive Director, Quattrone Center for the Fair Administration of Justice, University of Pennsylvania Law School

    John F. Hollway (C’92, MAPP ’18) is Associate Dean and Executive Director of the Quattrone Center for the Fair Administration of Justice at the University of Pennsylvania Law School. His research helps organizations confront challenges and turn negative occurrences into opportunities for quality improvement. He is a national thought leader on the use of root cause analysis in criminal justice, and is a frequent consultant to criminal justice agencies and corporations on quality improvement and measurement issues. John is the author of numerous publications, including Conviction Review Units: A National Perspective (2016), A Systems Approach to Preventing Errors in Criminal Justice (2014), and Killing Time: An 18-Year Odyssey from Death Row to Freedom, winner of the National Independent Book Award for non-fiction in 2011, and one of the Chicago Sun-Times’ Best Books of the Year. Hollway holds a BA from Penn in Diplomatic History with a minor in East Asian Studies, a JD with honors from the George Washington University Law School, and a MAPP degree with Distinction from Penn.


    Kasmar.jpgChad Kasmar, Deputy Chief, Tucson Police Department

    Deputy Chief Chad Kasmar is a 19-year veteran of the Tucson Police Department. He is a native of Tucson and a University of Arizona graduate. Deputy Chief Kasmar worked his way up through the ranks of the department and served in a wide range of assignments including patrol, investigations, hostage negotiations, internal affairs, and chief of staff. He has attended the University of Arizona Eller College of Business Southwest Leadership Program, the Police Executive Research Forum Senior Management Institute for Police, and the Harvard Kennedy School of Government Senior Executives in State and Local Government. In 2019, Deputy Chief Kasmar received the PERF Gary P. Hayes Memorial Award. Deputy Chief Kasmar is married, has two sons, and is an avid cyclist.

  • Sunday, August 30, 2020 at 12:00 PM through September 03, 2020
    Marriott Starr Pass in Tucson, AZ

    2020 Annual NACOLE Conference



    Over the past few weeks, the NACOLE staff and board of directors have been having critical discussions determining how we can best support you and the necessary work of oversight during this unprecedented time. 

    The health and well-being of our members, supporters, and communities is of utmost importance to us. Therefore, we have made the difficult decision to postpone this year’s annual conference. Today we signed an addendum with the host property to hold the conference next year in Tucson, Arizona from August 29 – September 2, 2021.  This should provide enough time for the COVID-19 crisis to subside and for local, state, and federal governments to begin to recover from the crisis.  With that said, NACOLE is committed to continuing to provide you the content and resources it has delivered for over 25 years. In the coming weeks we will be preparing to provide the content of the annual conference to you throughout the year in a digital format.

    While we understand this will be a major shift in how we engage with you, we are confident that the materials and sessions will be well-structured, provide timely information, and most importantly, meet the standards to which you are accustomed to at our annual conference.
    Please look for emails announcing what will be provided and when registration will be open. Updated information can also always be found by visiting the NACOLE website at
    As a reminder, the NACOLE staff remains working hard from home and are available to answer questions and assist members of the broader oversight community.  Their strategic thinking brought about NACOLE’s plan to bring you important training and resources in the coming weeks and months.  If you do need to contact them, please do so at (317) 721-8133 or
    We plan to do all that we can to keep our members and supporters engaged while we work through the challenges we are all facing.  We look forward to seeing you online in the near future and in-person at the NACOLE annual conference in 2021!
    Best wishes,

    Susan Hutson
    NACOLE President