Critical Incident Review in Policing: Preventing Errors and Learning from Mistakes
Critical incident review, also known as sentinel event review, is a practice used in industries such as medicine and aviation to assess and improve when errors occur. Leaving punishment to be determined in other venues, this type of non-punitive incident review empowers organizations to examine all contributing factors and ultimately learn from errors with an eye toward policy and practice reform. Critical incident review was included as a policy and oversight recommendation in the Final Report of the President’s Task Force on 21st Century Policing released in 2015 by the United States Department of Justice, but it is not yet widely used in law enforcement settings. This webinar is intended to introduce oversight practitioners to two different models of critical incident review being used in law enforcement today.
Join us on June 23, 2020 at 3:00 PM EST as we welcome two experts in critical incident review in law enforcement. John Hollway, Executive Director of the Quattrone Center for the Fair Administration of Justice at the University of Pennsylvania Law School, will discuss a multi-jurisdictional approach that involves various criminal justice stakeholders, and Deputy Chief Kasmar will explain the Tucson Police Department’s approach to Critical Incident Review and discuss challenges and lessons learned as their model has changed over time.
John Hollway, Executive Director, Quattrone Center for the Fair Administration of Justice, University of Pennsylvania Law School
John F. Hollway (C’92, MAPP ’18) is Associate Dean and Executive Director of the Quattrone Center for the Fair Administration of Justice at the University of Pennsylvania Law School. His research helps organizations confront challenges and turn negative occurrences into opportunities for quality improvement. He is a national thought leader on the use of root cause analysis in criminal justice, and is a frequent consultant to criminal justice agencies and corporations on quality improvement and measurement issues. John is the author of numerous publications, including Conviction Review Units: A National Perspective (2016), A Systems Approach to Preventing Errors in Criminal Justice (2014), and Killing Time: An 18-Year Odyssey from Death Row to Freedom, winner of the National Independent Book Award for non-fiction in 2011, and one of the Chicago Sun-Times’ Best Books of the Year. Hollway holds a BA from Penn in Diplomatic History with a minor in East Asian Studies, a JD with honors from the George Washington University Law School, and a MAPP degree with Distinction from Penn.
Chad Kasmar, Deputy Chief, Tucson Police Department
Deputy Chief Chad Kasmar is a 19-year veteran of the Tucson Police Department. He is a native of Tucson and a University of Arizona graduate. Deputy Chief Kasmar worked his way up through the ranks of the department and served in a wide range of assignments including patrol, investigations, hostage negotiations, internal affairs, and chief of staff. He has attended the University of Arizona Eller College of Business Southwest Leadership Program, the Police Executive Research Forum Senior Management Institute for Police, and the Harvard Kennedy School of Government Senior Executives in State and Local Government. In 2019, Deputy Chief Kasmar received the PERF Gary P. Hayes Memorial Award. Deputy Chief Kasmar is married, has two sons, and is an avid cyclist.