Mediation of Police Complaints

Bartels, Elizabeth C. and Eli B. Silverman, “An exploratory study of the New York City Civilian Complaint Review Board mediation program,“ Policing: An International Journal of Police Strategies & Management; Vol. 28, No. 4: 619 – 630, 2005.

Police Assessment Resource Center. Evaluation of a Pilot Community Policing Program: The Pasadena Police-Community Mediation and Dialog Program . COPS Evaluation Brief No. 2. Washington, D.C.: Office of Community Oriented Policing Services, U.S. Department of Justice, 2008.

Walker, Samuel and Carol Archbold, “Mediating Citizen Complaints Against the Police: An Exploratory Study,” Journal of Dispute Resolution; Vol. 2000, No. 2: 231-244, 2000.

Walker, Samuel, Archbold, Carol and Leigh Herbst, “Mediating Citizen Complaints against Police Officers: A Guide for Police and Community Leaders,” (web version) Washington DC: Government Printing Office, 2002.

Berger, Vivian, “Civilian Versus Police: Mediation Can Help Bridge the Divide,” Negotiation Journal, Vol. 3, No. 16: 211-235, 2000.